We appreciate your trust in choosing Novagad and value your privacy. This Privacy Policy is not only about outlining the data we collect and how we use it but also about our commitment to transparency and safeguarding your information.

IMPORTANT NOTICE FOR ALL USERS, INCLUDING INTERNATIONAL USERS:

When you use our services, which encompass Novagad and any associated mobile applications, you are voluntarily sharing information with us and consenting to the practices explained in this Privacy Policy. If you access our services from outside the United States, please be aware that we may collect and process your information in the United States or other locations. It’s essential to understand that the Website is subject to United States laws, which may offer differing levels of data protection compared to your home country’s regulations.

Novagad is responsible for the information you provide. For any inquiries about this Privacy Policy or your personal data, don’t hesitate to reach out to us at contact@novagad.com

SECTION 1 – INFORMATION WE COLLECT

When you make a purchase on our Website, we gather not only the essential personal information you provide, such as your name, address, and email address, but we also employ advanced security measures to protect it.

In addition to this, when you browse our Website, we automatically collect your computer’s internet protocol (IP) address. This data aids us in understanding your browser and operating system, enhancing your overall experience.

As part of our commitment to providing valuable updates, we may also, with your explicit consent, send you emails about our store, new product launches, promotions, and other relevant content.

SECTION 2 – CONSENT

How Do We Obtain Your Consent?

Your privacy matters to us, and we take it seriously. When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or initiate a return, we assure you that we will use your data solely for those specific purposes. This implies your consent.

In the event we require your personal information for secondary purposes like marketing, we will either request your explicit consent or provide you with an opportunity to decline.

How Can You Withdraw Your Consent?

Your consent is not a one-way street. You have the right to change your mind at any time. If you wish to withdraw your consent, please contact us at [Your Contact Email Address], and we will promptly accommodate your request.

SECTION 3 – DISCLOSURE

We respect your privacy and your rights. We will only disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

While we do our best to protect your data, some services that we use may have their own privacy policies that govern your information in certain situations.

Certain third-party service providers, including payment gateways and payment transaction processors, have their own privacy policies. We encourage you to review these policies to gain a comprehensive understanding of how your personal information is handled.

Please be aware that some of these providers may be located in different jurisdictions than you or us, potentially impacting the level of data protection.

Should you navigate away from our Website or be redirected to a third-party website or application, please keep in mind that their privacy policy and terms of service will apply.

Links: Clicking on links on our Website may direct you to other websites with their own privacy practices. It’s a good practice to review their privacy statements.

SECTION 5 – SECURITY

The protection of your personal information is of utmost importance to us. We’ve taken multiple measures to ensure that your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

For instance, if you provide us with your credit card information, rest assured that it will be encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We continually adhere to all PCI-DSS requirements and implement generally accepted industry standards.

SECTION 6 – COOKIES

To improve your experience on our Website, we use cookies. Below is a list of cookies that we use:

• A unique token used for session storage, allowing Shopify to store information about your session.
• No data is stored; it persists for 30 minutes from your last visit, used by our website provider’s internal stats tracker.
• No data is stored, expiring at midnight (relative to the visitor) of the next day, counting the number of visits by a single customer.
• A unique token that persists for 2 weeks, storing information about the contents of your cart.
• A unique token for session storage.
• A unique token is used indefinitely to determine visitor access if the shop has a password.

SECTION 7 – AGE OF CONSENT

By using our Website, you represent that you are either the age of majority in your state or province of residence or that you have the legal authority to grant your consent to allow any of your minor dependents to use our Website.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so we encourage you to check it regularly. Changes and clarifications will take effect immediately upon posting on the Website.

In the case of substantial changes to this policy, we will provide a notification on the Website to ensure that you are fully aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company undergoes an acquisition or merger with another entity, your information may be transferred to the new owners, ensuring the continuity of our product and service offerings.

SECTION 9 – PERSONAL DATA RETENTION

We take data protection seriously, and we retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Once your data is no longer required, it will be securely and permanently deleted to safeguard your privacy.

SECTION 10 – DATA SECURITY

Protecting your data is paramount to us. We employ state-of-the-art security measures to safeguard your personal information, including encryption, secure socket layer technology, and adherence to all industry standards. Your information is stored in secure environments, ensuring that it remains confidential and protected.

SECTION 11 – YOUR RIGHTS

We respect your rights concerning your personal information. As a user, you have the right to request access to your data, correct inaccuracies, delete your data and withdraw consent, subject to legal requirements. Please feel free to contact us to exercise your rights, and we will promptly assist you.

SECTION 12 – DATA BREACHES

In the unfortunate event of a data breach, we have stringent procedures in place to detect, report, and investigate any breach, ensuring that your personal information

QUESTIONS AND CONTACT INFORMATION

Should you wish to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply seek further information, please contact our Privacy Compliance Officer at contact@novagad.com Your privacy matters, and we are here to assist you in any way we can.