The estimated delivery time for all international shipments typically ranges from 4 to 14 business days. Please note that this estimated delivery time is provided for reference purposes only and does not constitute a guarantee. There are circumstances under which you may receive your order beyond the estimated delivery time (EDT), including:

1. Products being out of stock.
2. Shipping-related delays, such as failed delivery attempts or service disruptions.

Rest assured, we are dedicated to making every effort to meet our delivery estimates. If you find yourself in a situation where your order has not arrived and has exceeded the estimated delivery time, we kindly ask you to allow a few additional days for possible delays. If your order still has not been received, please contact us at Contact@novagad.com Our team will promptly investigate your order status and provide guidance on how to proceed.

Yes, we offer international shipping to most countries, so please review our Shipping Information for details.

Editing or Cancelling an Order :

• Visit your Account Dashboard and log in.
• Navigate to the “Order History” section.
• Find the order you want to edit and click on the “Edit” button.
• Follow the fields to make the desired changes.
• Confirm the changes and proceed to checkout.

Once your order is shipped, you’ll be sent a shipping confirmation email containing a tracking number. This tracking number can be used to keep tabs on your delivery’s status.

Most of the sellers on Novagad ships worldwide. Shipping restrictions may apply to certain items.

The majority of our products are accompanied by manufacturer warranties, and you can access specific warranty details on the respective product pages. Furthermore, we also provide a Novagad warranty option on select items for added coverage and peace of mind.

You have the opportunity to update your shipping address within a few hours of placing your order. To request an address change, we recommend reaching out to our customer support team promptly for assistance.